Designworks Studio is a trading name of Designworks Studio Ltd, a company registered in Ireland under registration number 9775264 O. Our registered address is Unit 2 Cornmarket Centre, Cornmarket Street, Cork City, Ireland.
These terms and conditions govern your use of our website and the purchase of goods and services from the site. You will also find information on orders and returns, your privacy and your security on other pages of the site and these pages shall be incorporated into these terms and conditions.
You must be 18 years of age or older to purchase goods from the site. If you are under 18, you may use the site only with the involvement of a parent or guardian. Your use of, and registration on, the site is void where prohibited.
We at Designworks Studio really hope that you love your purchases. In the unlikely event that you are unhappy with your purchase, please notify us by writing to Designworks Studio Customer Care, Unit 2 Cornmarket Centre, Cornmarket Street, Cork City, Ireland.
For hygiene reasons we cannot exchange or refund earrings, unless they are defective or faulty. Sale items may only be exchanged during the sale period with proof of purchase. Bespoke items which are handmade to order cannot be refunded unless they are defective or faulty.
1. The Contract
The Contract between you and us We must receive payment in whole for the price of the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been received by sending an email to you at the email address you provide in your order form. This is not an Order Acceptance from Designworks Studio. Our acceptance of your order takes place on the dispatch to you of the products ordered unless we notify you that we do not accept your order, or you have cancelled your order. Our acceptance of your order brings into existence a legally binding contract between us. Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts and as a result are the only people entitled to transact through this site. Any other individuals who are unable to perform legally binding contracts are prohibited from ordering goods using this site. If you do not qualify do not use this site.
In exceptional circumstances, if we are not able to fulfil an order we have accepted, your credit card will be re-credited with the original price and we will notify you by email. In no circumstances will we be liable to you for any additional amounts.
When you purchase a product from our online store, please note you are purchasing directly from Designworks Studio.
These terms and conditions cannot be varied except by changes made by Designworks Studio on the site, which we may make from time to time. Proposed changes to the terms and conditions will be notified to you by e-mail. Your continued use of the site after such notification shall be taken as your full acceptance of such changes. You will only own the goods you purchase once they have been successfully delivered and when we have received cleared payment for them in full. Until that time we will retain title to the goods. Goods supplied are not for resale.
2. Right to Cancel
If you realise you have made a mistake and want to cancel your order, please contact us as soon as possible. To cancel your contract you must notify us by email at firstname.lastname@example.org
Your right to cancel your contract with us for the goods you have ordered is subject to: a) You not having worn or damaged the jewellery. b) You returning all original packaging with your item in the same condition it was received. c) You calling us within 7 days of receiving your goods and receiving a ‘Returns Authorisation number’. d) The item(s) cannot be a Made-to-Order item, which due to their unique nature, cannot be exchanged or returned under any circumstances.
Once you have notified us that you are cancelling your contract, any sum debited from your credit card will be credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you, in the way detailed above, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be credited to you.
The prices payable for goods that you order are as set out in our website.
All of our prices are displayed in Euro. Designworks Studio cannot guarantee the accuracy of exchange rates to other currency and encourage customers to verify this prior to purchase.
You will be billed in Euro, however international customers may be offered an exchange rate to your home currency at the point of sale. If you purchase from outside the Eurozone, currency fluctuations and credit card charges may make a difference to the amount billed on your credit card.
You acknowledge and agree to be bound by the terms of our delivery policy.
You acknowledge and agree to be bound by the terms of our returns policy.
6. Disclaimer and Liability
We reserve the right to change, modify, substitute or remove without notice any information on the site from time to time. We will endeavour to ensure that all descriptions and illustrations of the items on the site or in our catalogue or otherwise provided to you by us are accurate but there may be slight variations due to print and publishing limitations. Designworks Studio works to keep the site up to date but cannot guarantee that this site and its contents are completely free of technical errors, viruses, or anything else that may have a harmful effect on any technology. We will endeavour to allow uninterrupted access to the site but access may be suspended, restricted or terminated at any time. By using this site, you acknowledge that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with this site.
You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of our goods may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence. We cannot be held responsible for any delays once the goods have left us and are in possession of the courier or An Post.
8. Legal Governance
Your use of this site and any contract between you and Designworks Studio for the sale of products shall be governed by and shall be construed in accordance with the laws of the Republic of Ireland, and shall be subject to the non-exclusive jurisdiction of the Courts of the Republic of Ireland. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity or enforceability of any remaining provisions. If we fail to enforce a right under these terms and conditions, that failure will not prevent us from enforcing other rights, or the same type of right on a later occasion.
9. Entire Agreement
We make no representations or warranties about the accuracy completeness or suitability for any purpose of the information and related graphics published on our website. From time to time our site may contain technical inaccuracies or typographical errors.